Hotel Best Osuna

Hotel is situated in a quiet residential area. Room was large and comfortable with two double beds and plenty of storage space. Bathroom was also a good size, with a decent shower. Location was perfect for the Civitas Metropolitano and the free bus to and from the airport was a bonus! Metro station is a short walk away which takes you into the centre of Madrid. Pool was lovely and we enjoyed lunch and drinks on the poolside terrace.

Nice hotel, friendly and helpful reception staff. Good stopover hotel for a few hours rest between flights. Clean and comfortable.

Good room and bathroom size, comfortable beds, everyday cleaning, very clean room, nice breakfast area, bidet, they do offer transfer to airport between certain hours. Fresh automat at breakfast, fridge in the room.

The shuttle was very convenient and the front desk staff was very nice. The location is a bit isolated but there are restaurants and some shops (like grocery and a bakery) a few blocks away. It's a great place to stay if you want to be close to the airport.

Hotel is located in a very nice and quiet neighbourhood, very close to the public transport (metro and bus) and provides shuttle service to and from the airport. Staff was always very welcoming and helpful with anything we needed and a huge shoutout to the driver who explained and showed us how to get around. Hotel is clean, comfy beds, great bathrooms, beautiful and clean pool area and price is a real bargain. Also we arrived 5 hours before check-in time and expected just to leave our luggage but we were told that the room was ready and we can go straight to the room. Breakfast is nothing special but not bad at all. I've seen lot worse from a 4 star hotels, and this hotel has a great range of cold food and drinks. Maybe just lacking bit more hot food.